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FAQ

  • How to track our product?
    Once your order is shipped, we will provide a tracking number or shipping reference through email or other preferred communication channels. This allows you to track the progress of your shipment and receive notifications regarding its status updates
  • How to Return the product?
    To initiate a refund or replacement, it is necessary for you to provide images of the item along with its defects through the WhatsApp Once we have received the provided information, we will proceed to assess it and initiate the subsequent steps in the process.
  • Do you supply bulk order?
    Certainly, we are capable of fulfilling bulk orders. However, kindly submit your inquiry through WhatsApp or email for further assistance.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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